STORE POLICY
CUSTOMER CARE
Sis Art's Commitment to You
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Your complete satisfaction is our #1 goal — period. Every day we are inspired to serve a global community of creatives. As we build the Sis. brand we simply would not have done it without you in mind. It is of the utmost importance to us that our products completely meet your expectations. If you are not 100% satisfied with your purchase, you can return your items for a complete refund.
As part of our efforts to ensure your satisfaction, we employ professional artists who test our products and evaluate their performance. This is just one of many steps we take to guarantee that your Sis. art supplies work the way you expect them to.
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Reviews & Suggestions
From five stars to one star, we carefully read all reviews to get a better understanding of what is important to you. We respond to all of your questions and comments to let you know that we are listening and to get to the heart of what you like most about using your Sis. Art Supplies and what needs improvement.
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On a daily basis, we will also read all of your direct messages and comments on social media. We love it when you share your experiences with us and your community.
We take all your feedback and get to work on making the adjustments necessary to improve our products and provide the best quality and experience for artists of every level. If you have any suggestions for us, please contact us with your feedback.
PRIVACY & SAFETY
When you purchase something from Sis Art, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
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How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sisartpaintsupplies@gmail.com
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Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Third-party services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
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However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
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Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all requirements and implement additional generally accepted industry standards.
Cookies
Where applicable, you can at anytime opt out of cookies where listed.
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Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Changes to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
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WHOLESALE INQUIRIES
For wholesale inquiries or to see our linesheet please use contact us form.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL